55ip Application Support Associate

Company: JPMorgan Chase & Co.
Location: Boston
Posted on: November 4, 2024

Job Description:

Working at 55ip means standing at the intersection of finance and technology-and at the cutting-edge of wealth management!
As an Application Support Associate on the 55ip technology team, you will be at the forefront of finance and technology, leading a team of technologists to support next-level solutions that will impact a fast-growing business. You will use your in-depth experience in the design of support systems & processes, developing & mentoring a team of engineers, and serving client requests. You will employ the latest technologies, data management, and security practices in all aspects of application support & monitoring. Your critical thinking, clear communication, and collaboration skills will be key to your success in this role.
Job responsibilities:

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• Support the application systems and the technologies associated with the daily operations of the business, -in a timely manner, ensuring -a reliable and scalable production environment.
  
• Be responsible & accountable for triaging and escalating production issue causing outages
  
• Adhere to processes, company policies, required to deliver high quality services to clients & partners.
  
  Required qualifications, skills and capabilities: -
  
  • 
    
  • Minimum of 7+ years of professional experience with at least 3 years in Production Support, DevOps, or Site Reliability
    
  • Working knowledge in one or more general purpose programming languages such as Python, shell scripting
    
  • Database server monitoring & administering skills, including intermediate-level -understanding of SQL.
    
  • Experience in supporting Web based applications (Nginx, WebSphere, Apache Tomcat, Mule)
    
  • Understand source control techniques and/or familiar with Git / BitBucket
    
  • Proficient in technology toolkits as -ServiceNow, Jira, Splunk, Monitoring tools like Dynatrace, AWS Cloudwatch, Datadog, Geneos and job scheduling tools like Autosys and Control-M.
    
    Preferred qualifications, capabilities and skills
    
    • 
      
    • Degree in Computer Science or equivalent practical experience in -related technical field.
      
    • Strong understanding and knowledge of cloud services (SaaS, IaaS, PaaS), Web-based applications and IT infrastructure
      
    • Advanced skills in monitoring & administering Linux systems. Exposure to Windows based system would be nice to have.
      
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Keywords: JPMorgan Chase & Co., North Attleborough , 55ip Application Support Associate, Other , Boston, Massachusetts